PRIVACY POLICY

Location-vacances-capvern.fr

Last updated: June 2026

This privacy policy informs you how Location‑vacances‑capvern.fr processes your personal data when you use our website and contact us for a reservation or an information request.

Please note that this policy may be changed at any time, especially in the event of legislative, regulatory, or technological developments. The update date will be clearly indicated at the top of the document. These changes take effect as soon as they are posted.

We invite you to review this policy regularly to stay informed of any changes.

1. IDENTITY OF THE DATA CONTROLLER

The data controller is:

Jean-Louis AMEN
8, Place Saint Julien
31000 Toulouse
France

Phone: 06 85 83 36 51
Website: Location-vacances-capvern.fr

2. PERSONAL DATA COLLECTED

We may collect the following data:

  • Contact information  : last name, first name, email address, phone number, mailing address ;
  • Reservation data  : stay dates, length of stay, number of guests, number of adults and children, contact information ;
  • Payment data : if you pay through our site, we collect the information needed to process the payment (it may be handled by an external payment provider);
  • Navigation data : via cookies (see section 7).

3. PURPOSES OF PROCESSING AND LEGAL BASIS

Our data processing is carried out for the following purposes, with their corresponding legal basis:

a) Execution of the rental contract

  • Purpose: prepare your reservation, confirm your stay, organize the welcome, manage your customer relationship, send documents related to your reservation (confirmation, access instructions, etc.).
  • Legal basis: performance of a contract (Article 6.1.b of the GDPR).

Legal obligation

  • Purpose: retention of billing and accounting documents in accordance with the commercial code and tax obligations.
  • Legal basis: legal obligation (Article 6.1.c of the GDPR).

Legitimate interest

  • Purpose: improve our site, analyze traffic, optimize site ergonomics, prevent abuse and spam.
  • Legal basis: legitimate interest (Article 6.1.f of the GDPR).

d) Consent

  • Purpose: use of non‑essential cookies (audience measurement, etc.) after your explicit consent.
  • Legal basis: consent (Article 6.1(a) of the GDPR).

4. DATA RETENTION PERIOD

We retain your data only for the time needed for each purpose:

  • Contact and reservation data  : during the term of your customer relationship, then until any legal or contentious obligation expires (typically 3 years after the relationship ends, unless there is an ongoing dispute);
  • Billing data  : 10 years (legal obligation under the Commercial Code);
  • Browsing data and cookies : depending on the cookie validity period (see section 7);
  • Payment data : depending on the period imposed by the payment provider and legal obligations (usually 5 to 10 years for accounting).

5. DATA RECIPIENTS AND SUB‑PROCESSORS

Your data are intended for:

  • Location-vacances-capvern.fr (Jean-Louis AMEN), data controller;
  • Our subcontractors needed for the operation of the site and for managing your reservation.

The categories of subcontractors we use may include:

  • Website host (O2Switch);
  • Contact or booking form provider (e.g., Elementor, MotoPress);
  • Payment provider (Stripe, if you pay through our site) ;
  • Audience measurement tool (BURST STATISTICS, GDPR compliant, anonymous data).

We never share your data with third parties for commercial prospecting purposes. We do not sell your personal data.

6. PERSONS' RIGHTS

You have the following rights regarding your data, in accordance with the GDPR and the French Data Protection Act:

  • Access right  : access the data we hold about you ;
  • Right to rectify : request correction or update of your data;
  • Right to object : object to certain processing, especially for commercial prospecting;
  • Right to erasure  : request the deletion of your data, under certain conditions ;
  • Right to limit processing : request limitation of certain processes;
  • Right to portability : receive your data in a structured format and transfer it to another data controller (if applicable);
  • Right to set directives regarding the fate of your data after your death.

To exercise these rights, you can:

  • Contact us by email at the address indicated in point 1;
  • Or by regular mail at the following address:

Jean-Louis AMEN
8, Place Saint Julien
31000 Toulouse
France

You can also use thetemplate letter offered by the CNIL.

For any access request, we may ask you to prove your identity, for example by providing a scan or photocopy of your valid ID.

We are committed to responding to your request within a maximum period of 1 month from its receipt.

7. COOKIES AND SIMILAR TECHNOLOGIES

When you first log in to Location-vacances-capvern.fr, a banner informs you of the placement of cookies and lets you accept, refuse, or configure your consent.

We use:

  • Essential cookies  : strictly necessary for the site to function (session, authentication, load balancing, interface personalization). These cookies do not require prior consent.
  • Audience measurement cookies  : BURST STATISTICS, GDPR‑compliant tool, anonymous data. This cookie requires your explicit consent.
  • Social media cookies  : if you use share buttons (Facebook, Instagram, etc.), these cookies are issued by the respective social networks and are subject to their own policies.

For more information about cookies, their purpose, retention period, and how to configure them, please see our Cookie Policy, generated by Complianz.

You can manage your cookie preferences at any time via the cookie banner or your browser settings.

8. DATA SECURITY

We implement security measures to protect your data from unauthorized access, alteration, loss, or disclosure. Nevertheless, no internet network is completely safe and we cannot guarantee absolute security.

9. CNIL Complaint

If you believe that Location-vacances-capvern.fr is not meeting its obligations regarding your personal data, you may file a complaint with the CNIL:

  • Website: https://www.cnil.fr
  • Online complaint: https://www.cnil.fr/fr/plaintes/internet

10. POLICY CHANGES

We may modify this privacy policy at any time. The updated version will be available on this page, with a new revision date shown at the top of the document. These changes take effect as soon as they are posted.

We invite you to regularly review this policy.

For any question regarding this privacy policy, you can contact us:

Jean-Louis AMEN
8, Place Saint Julien
31000 Toulouse
France

Phone: 06 85 83 36 51

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